Boleh88 Privacy Policy & Data Protection
Your privacy is our priority. This page clearly explains how boleh88 collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026. This policy applies to all boleh88 platform users.
1. Information We Collect
When you register and use the boleh88 platform, we collect certain categories of information to provide you with a reliable and secure service. This information is collected solely for legitimate, clearly stated purposes.
- Your full name, email address and phone number as provided during registration.
- Date of birth for age verification (18 years and above).
- Identity document (MyKad or passport) submitted during the identity verification (KYC) process.
- Residential address where required for further verification.
- IP address, device type, operating system and browser version in use.
- Activity log data such as pages visited, access times and actions taken on the platform.
- Approximate location data based on IP address, used to verify that you are accessing from Malaysia.
- Records of deposit and withdrawal transactions in RM, including amounts, dates and payment methods.
- Bank account or e-wallet details (such as Boost or Touch 'n Go) used for transactions.
- Transaction history retained for compliance and dispute resolution purposes.
2. Why We Use Your Information
All information collected by boleh88 is used for specific purposes related to delivering and improving our services. We do not use your data for any other purpose without prior notice.
- Account management: Securely create, verify and manage your user account.
- Payment processing: To process deposits and withdrawals in RM accurately and on time.
- Platform security: To detect and prevent fraudulent activity, money laundering and account abuse.
- Legal compliance: To comply with legal and regulatory requirements applicable to the platform's operations.
- Customer support: To handle your enquiries and resolve issues more efficiently.
- Service improvement: Analysing usage patterns to improve the interface and overall user experience.
3. Cookies and Tracking Technologies
Boleh88 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you access our website.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login and user sessions. Cannot be disabled.
- Performance cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
- Preference cookies: Saving your preferences such as language settings and display options for a smoother experience on future visits.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality.
4. Data Storage, Security and Third-Party Sharing
All personal data you provide to boleh88 is stored on servers protected with industry-standard SSL encryption. Access to user data is limited to authorised personnel on a need-to-know basis and is subject to strict security protocols.
Data retention periods are determined by operational requirements and legal obligations. Active account data is kept for the duration the account remains open. Following account closure, certain records may be retained for as long as required by applicable laws.
Third-Party Sharing
Boleh88 does not sell or rent your personal data to any third party for marketing purposes. However, we may share limited information in the following circumstances:
- Payment processors to facilitate deposit and withdrawal transactions in RM.
- Relevant authorities where required by law or court order.
- Technical service providers involved in platform operations, bound by confidentiality agreements.
All third-party providers we work with are required to meet appropriate security standards and are prohibited from using your data for any purpose beyond what has been specified.
5. Your Rights as a User and How to Contact Us
As a boleh88 platform user, you have several rights regarding your personal data. We are committed to making it easy for you to manage your data.
You have the right to request a copy of the personal data we hold in connection with your account. Requests can be submitted via our support email.
If any of your personal information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to applicable legal retention obligations. Requests will be processed within a reasonable timeframe.
Policy Changes & How to Contact Us
Boleh88 reserves the right to update this privacy policy from time to time. Any changes will be published on this page. Continued use of the platform after changes are published will be considered your acceptance of those changes.
If you have any questions about privacy or wish to exercise your rights, please contact our team at [email protected]. You may also refer to our our FAQ for answers to common questions. We aim to respond to all privacy-related requests within a reasonable timeframe.
Your Data Is Safe with Us
We take privacy seriously. Create an account and enjoy the boleh88 platform with full confidence that your information is protected at all times.